UnknownCharges

Descriptor decodificado

IONOS* 1AND1

Verified charge

By · Última actualización

08/15 IONOS* 1AND1 $16.00

Resumen del cargo

An IONOS* 1AND1 charge is a web hosting, domain registration, VPS cloud server, or business email subscription from IONOS Inc. (1&1 IONOS).

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Por qué aparece con este nombre

IONOS (formerly 1&1 Internet) provides domain registration, web hosting packages, and cloud servers. Statements read IONOS* 1AND1, 1AND1 IONOS INC, or 1 AND 1 INTERNET.

Monthly hosting packages range from $10.00 to $30.00/month after introductory promo terms expire.

Don’t recognize it? You might still

  • A $1 promotional web hosting contract reached month 13 and renewed at standard monthly rates.
  • An annual domain name or professional business email renewed on your card.
  • A cloud VPS instance remained active in your account.

Qué hacer paso a paso

  1. Sign in to IONOS Cloud Panel Open my.ionos.com and log in with your customer ID or email.
  2. Check Invoices & Contracts review to Invoices & Payment to view itemized monthly contract charges.
  3. Cancel Contract Go to Contracts & Subscriptions > Cancellation to submit a contract termination request.

Preguntas frecuentes

Why does my statement say 1&1 on an IONOS charge?

1&1 Internet rebranded to IONOS in 2018; legacy merchant descriptors still incorporate 1AND1.

What is IONOS's cancellation policy?

IONOS requires online cancellation requests to be confirmed via web or telephone prior to the contract renewal cutoff date.

Dispute Rights & Fraud Prevention

If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.

Review your recent statements carefully and notify your financial institution within 60 days of the statement date.

What should I do if I do not recognize this charge?

First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.

How long does a billing dispute take to resolve?

Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.

Referencia independiente no afiliada con IONOS Inc.. Las descripciones varían según el banco.

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