UnknownCharges

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HOSTGATOR

Verified charge

By · Última actualización

08/05 HOSTGATOR $12.95

Resumen del cargo

This is a legitimate charge from HostGator.

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What is the HostGator charge?

An unfamiliar charge from HostGator is often due to an automatic renewal of a hosting plan, domain name, or other service.

HostGator typically attempts to renew services 15 days prior to expiration. Charges may appear as 'HOSTGATOR' or include a 'WEB' prefix.

Renewal Center and Auto-Renew

Simply deleting a website or 'canceling' a service in your control panel does not always stop recurring billing; you must turn off Auto-Renew.

If you have never had a HostGator account, your card information may have been used fraudulently.

  1. Step 1 Log in to your HostGator Customer Portal and review to Order History to view your receipts and see what was renewed.
  2. Step 2 Manage your 'Auto-Renew' settings in the Renewal Center. If you don't recognize the charge, contact HostGator's Billing Department via phone or Live Chat.

What if I never created a HostGator account?

If you have no account, contact your bank immediately to dispute the charge as fraudulent and secure your card.

Dispute Rights & Fraud Prevention

If you suspect this charge is fraudulent or billing in error, you have strict federal rights protecting your account.

Always review your statement carefully and take action within 60 days.

What should I do if I don't recognize this charge?

First, check with family members or anyone authorized on your account. If the charge remains unrecognized, contact your bank immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.

How long does it take for a disputed charge to be removed?

Once you file a dispute, your bank must acknowledge it within 30 days and resolve it within two billing cycles (not exceeding 90 days). During this time, the disputed amount is usually placed on a provisional hold, meaning you do not have to pay it.

Referencia independiente no afiliada con HostGator. Las descripciones varían según el banco.

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