UnknownCharges

Descriptor decodificado

GITBOOK* DOCS TEAM

Verified charge

By · Última actualización

08/01 GITBOOK* DOCS TEAM $40.00

Resumen del cargo

A charge from GITBOOK* DOCS TEAM corresponds to GitBook technical documentation publishing, internal knowledge base, or team wiki subscriptions from GitBook SAS.

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Por qué aparece con este nombre

GitBook provides technical documentation tools that sync with GitHub/GitLab repositories, custom domain publishing, and internal team wikis.

Descriptors include GITBOOK* DOCS TEAM, GITBOOK SAS, or GITBOOK.COM. Charges reflect Plus or Pro per-user monthly/annual tiers ($6.70 to $12.50/user/month).

Don’t recognize it? Common scenarios

  • An engineering or product team published custom-branded API or product documentation on GitBook.
  • An ongoing monthly or annual Plus/Pro team subscription auto-renewed.
  • Visitor authentication or custom domain features were enabled.

How to locate the invoice and cancel

  1. Sign in to GitBook Organization Go to app.gitbook.com and log in with your administrator account.
  2. review to Organization Settings & Billing Go to Organization Settings > Billing to review user counts, active custom domains, and invoices.
  3. Downgrade to Free Plan Click Manage Subscription and choose Downgrade to Free to stop future monthly billing.

Frequently Asked Questions

Is GitBook free for single users?

Yes, GitBook offers a free plan for individual technical writers with unlimited public documentation spaces.

How do I cancel GitBook auto-renewal?

Go to Organization Settings > Billing and select Downgrade to Free before your next billing date.

Dispute Rights & Fraud Prevention

If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.

Review your recent statements carefully and notify your financial institution within 60 days of the statement date.

What should I do if I do not recognize this charge?

First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.

How long does a billing dispute take to resolve?

Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.

Referencia independiente no afiliada con GitBook SAS. Las descripciones varían según el banco.

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