Resumen del cargo
A FRAMER* PRO charge is an interactive website builder, publishing, and CMS subscription from Framer B.V. in the Netherlands.
Por qué aparece con este nombre
Framer allows designers to publish responsive websites directly from a design canvas. Statements read FRAMER* PRO, FRAMER B.V., or FRAMER.COM.
Site Plans include Mini ($5/mo billed $60/yr), Basic ($15/mo), and Pro ($25-$30/mo billed annually at $240-$300/yr), with additional editor seats billed separately.
Don’t recognize it? You might still
- An annual website plan for a portfolio or product landing page auto-renewed.
- A freelance web designer published a site on your company payment method.
- A workspace was upgraded for team collaboration.
Qué hacer paso a paso
- Sign in to Framer Dashboard Open framer.com and log in with your Google account or email.
- Check Site Plans & Invoices Select your project and go to Site Settings > Plans to view active subscriptions and invoices.
- Cancel Site Plan Select Cancel Subscription to downgrade the site to the Free tier (with a Framer banner).
Preguntas frecuentes
What is Framer's refund policy on renewals?
Framer offers a 14-day refund window on annual plan renewals upon contacting [email protected].
What happens to my website if I downgrade Framer to Free?
The site will publish to a free framer.website subdomain and display a small badge; custom domain routing will pause.
Dispute Rights & Fraud Prevention
If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.
Review your recent statements carefully and notify your financial institution within 60 days of the statement date.
What should I do if I do not recognize this charge?
First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does a billing dispute take to resolve?
Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.
Referencia independiente no afiliada con Framer B.V.. Las descripciones varían según el banco.
Fuentes verificadas
- Framer Billing and Plans Help Documentation https://www.framer.com
- FTC: Disputing Credit Card Charges https://consumer.ftc.gov