Resumen del cargo
A charge from ADOBE* STOCK ASSETS corresponds to Adobe Stock photo, vector, or video monthly asset quotas and creative subscriptions from Adobe Inc.
Por qué aparece con este nombre
Adobe Stock provides royalty-free stock photos, illustrations, vectors, 3D assets, and video footage integrated into Creative Cloud apps.
Descriptors include ADOBE* STOCK ASSETS, ADOBE *STOCK, or ADOBE SYSTEMS. Charges reflect monthly asset plan tiers (e.g. 10 assets/month for $29.99, 40 assets/month for $79.99).
Don’t recognize it? Common scenarios
- An Adobe Creative Cloud user added an Adobe Stock monthly asset plan during an asset download in Photoshop or Illustrator.
- A 30-day Adobe Stock free trial converted to an annual commitment billed monthly.
- An annual Adobe Stock subscription auto-renewed.
How to locate the invoice and cancel
- Sign in to Adobe Account Go to account.adobe.com/plans and log in with your Adobe ID.
- Review Plans & Payment Locate Adobe Stock under My Plans to view available asset rollovers and contract details.
- Cancel Plan Select Manage Plan > Cancel your plan to prevent future monthly charges.
Frequently Asked Questions
What happens to unused Adobe Stock credits when I cancel?
Unused rolled-over asset credits expire when you cancel your Adobe Stock subscription.
Is there an early termination fee for Adobe Stock?
Annual plans billed monthly may incur an early cancellation fee (50% of the remaining contract balance) if cancelled after 14 days.
Dispute Rights & Fraud Prevention
If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.
Review your recent statements carefully and notify your financial institution within 60 days of the statement date.
What should I do if I do not recognize this charge?
First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does a billing dispute take to resolve?
Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.
Referencia independiente no afiliada con Adobe Inc.. Las descripciones varían según el banco.
Fuentes verificadas
- Adobe Stock Plans & Pricing https://stock.adobe.com
- CFPB: Disputing Unrecognized Charges https://www.consumerfinance.gov