Resumen del cargo
A charge from ZOOMINFO* SUBSCRIPTION corresponds to enterprise B2B sales intelligence, intent data, or recruitment contact search from ZoomInfo Technologies LLC.
Por qué aparece con este nombre
ZoomInfo provides enterprise go-to-market intelligence, direct phone numbers, company technographics, and buyer intent signals for sales and marketing teams.
The descriptor appears as ZOOMINFO* SUBSCRIPTION, ZOOMINFO TECH, or ZOOMINFO VANCOUVER WA. Subscriptions are contracted on annual or multi-year terms with monthly or annual billing.
Don’t recognize it? Common scenarios
- An enterprise sales contract auto-renewed per contractual renewal terms.
- Additional user seats or credit packages (SalesOS, MarketingOS, TalentOS) were provisioned.
- A quarterly payment installment processed against an active multi-year contract.
How to locate the invoice and cancel
- Log in to ZoomInfo Admin Portal Open admin.zoominfo.com and log in with your administrative credentials.
- Review Billing & Invoices review to Admin Portal > Billing & Subscriptions to download past tax invoices and review seat allocations.
- Submit Written Non-Renewal Notice Submit a written non-renewal notice to your dedicated account executive or [email protected] at least 60 days before contract expiry.
Frequently Asked Questions
What is ZoomInfo's cancellation notice requirement?
ZoomInfo enterprise contracts typically mandate written non-renewal notice 60 days prior to the annual renewal date to prevent automatic renewal.
Can I get a refund on a ZoomInfo contract?
ZoomInfo enterprise contracts are non-refundable. Contract terms are legally binding under commercial contract law.
Dispute Rights & Fraud Prevention
If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.
Review your recent statements carefully and notify your financial institution within 60 days of the statement date.
What should I do if I do not recognize this charge?
First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does a billing dispute take to resolve?
Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.
As práticas de cobrança podem variar. Confirme sempre no extrato antes de contestar.
Fuentes verificadas
- ZoomInfo SalesOS & Platform Plans https://www.zoominfo.com
- CFPB: Disputing Unrecognized Charges https://www.consumerfinance.gov