Resumen del cargo
A charge for ZIPCAR* TOLL SERVICE represents an electronic toll reimbursement, monthly membership fee, or driving usage charge from Zipcar (Avis Budget Group).
Por qué aparece con este nombre
Zipcar provides car sharing vehicles equipped with automated toll transponders. Tolls incurred during a reservation are billed to the member's credit card several days after the trip.
Statement lines appear as ZIPCAR* TOLL SERVICE, ZIPCAR INC TOLLS, or ZIPCAR*MONTHLY DUES.
Common reasons for this charge
- You drove a Zipcar vehicle through an electronic toll plaza (e.g., E-ZPass, FasTrak, SunPass) during a recent reservation.
- A monthly or annual Zipcar driving membership plan renewed automatically.
- A late return or vehicle cleaning fee was assessed following a rental.
How to locate the invoice and cancel
- Log in to Zipcar.com Go to zipcar.com or open the Zipcar app and sign in to your member dashboard.
- Review Billing & Invoices review to My Account > Billing to inspect itemized trip charges, monthly dues, and toll logs.
- Contact Zipcar Member Care Call Zipcar customer support at 1-866-494-7227 or submit an inquiry online.
Frequently Asked Questions
Why did Zipcar charge me for tolls weeks after my reservation?
Toll authority billing cycles vary; toll records are reconciled and billed to your Zipcar account once processed by state toll agencies.
How do I cancel my Zipcar membership?
Log in to zipcar.com, review to Account Settings > Membership Plan, and select Cancel Membership.
Dispute Rights & Fraud Prevention
If you did not reserve a Zipcar, verify whether an authorized driver on a family or business plan used a vehicle.
If an incorrect toll plaza was charged outside your driving route, contact Zipcar customer service to dispute the transponder charge.
How do I dispute an inaccurate Zipcar toll charge?
Submit a billing ticket at support.zipcar.com with your reservation number and route details for a transponder audit.
What should I do if my account shows unauthorized reservations?
Call Zipcar Member Care at 1-866-494-7227 immediately to lock your account and report fraud to your bank.
As práticas de cobrança podem variar. Confirme sempre no extrato antes de contestar.
Fuentes verificadas
- Zipcar Toll and Fee Policies https://support.zipcar.com
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov