Resumen del cargo
A charge labeled MICROSOFT* XBOX GAME PASS represents a monthly recurring subscription to Microsoft Xbox Game Pass Ultimate or PC Game Pass gaming catalog.
What is Xbox Game Pass?
Microsoft operates the Xbox Game Pass subscription service, granting access to hundreds of console and PC games, EA Play membership, day-one releases, and Xbox Cloud Gaming on mobile devices.
If your console was purchased with an introductory $1 promotional trial or bundled with Xbox All Access financing, standard monthly billing resumes automatically upon promotional expiration.
- Monthly renewal of Xbox Game Pass Ultimate or PC Game Pass
- Automatic renewal after an introductory $1 or 14-day trial period
- Xbox console subscription shared among family account members
How to Manage or Cancel Xbox Game Pass
You can cancel your subscription directly through the Microsoft account dashboard or from the Xbox console settings menu.
- Visit account.microsoft.com/services and sign in with your Microsoft account.
- Locate "Xbox Game Pass Ultimate" under Subscriptions.
- Click "Manage" and select "Cancel subscription".
- Confirm cancellation to prevent future recurring monthly charges.
Frequently Asked Questions
Can I get a refund if I forget to cancel Game Pass?
Microsoft allows self-service subscription cancellation with immediate prorated refund in eligible jurisdictions if submitted shortly after renewal without active gameplay.
Why did my subscription price increase?
Microsoft periodically adjusts Xbox Game Pass Ultimate pricing to incorporate expanded game catalogs, cloud infrastructure, and partner studio libraries.
As práticas de cobrança podem variar. Confirme sempre no extrato antes de contestar.
Fuentes verificadas
- Microsoft Services Agreement & Game Pass Terms https://www.xbox.com
- Microsoft Subscription Cancellation Guide https://support.microsoft.com