Resumen del cargo
A WEBFLOW* HOSTING charge is a visual web design, CMS website hosting, and workspace subscription from Webflow, Inc.
Por qué aparece con este nombre
Webflow provides a visual web development platform with automated AWS hosting and CMS collections. Statements read WEBFLOW* HOSTING, WEBFLOW INC, or WEBFLOW.COM.
Pricing includes Site Plans (Basic at $14-$18/mo, CMS at $23-$29/mo, Business at $39-$49/mo) and Workspace team seats ($19 to $49/seat/month).
Don’t recognize it? You might still
- An annual Site Plan for a business or portfolio website renewed on your credit card.
- A web designer or agency set up hosting for a company landing page.
- Workspace seats or custom form submission add-ons were billed.
Qué hacer paso a paso
- Log in to Webflow Dashboard Open webflow.com/dashboard and log in with your credentials.
- Inspect Site & Workspace Billing Go to Project Settings > Plans & Billing (for site plans) or Workspace Settings > Billing (for team seats).
- Cancel Site Plan or Downgrade Select Downgrade to Starter to stop recurring website hosting charges.
Preguntas frecuentes
What is the difference between Webflow Site Plans and Workspace Plans?
Site Plans enable custom domains and CMS hosting for individual websites, while Workspace Plans allow design collaboration across multiple team members.
Does Webflow offer refunds on annual renewals?
Webflow evaluates refund requests for annual site plans if contacted at [email protected] within 30 days of the renewal charge.
Dispute Rights & Fraud Prevention
If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.
Review your recent statements carefully and notify your financial institution within 60 days of the statement date.
What should I do if I do not recognize this charge?
First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does a billing dispute take to resolve?
Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.
As práticas de cobrança podem variar. Confirme sempre no extrato antes de contestar.
Fuentes verificadas
- Webflow University Billing Overview https://university.webflow.com
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov