Resumen del cargo
This is a legitimate charge from Enterprise Rent-A-Car for tolls you drove through during a past rental. It includes both the actual cost of the tolls and a daily convenience fee for using their TollPass service.
Understanding the Enterprise Toll Charge
When you rent a vehicle from Enterprise and drive through an electronic toll lane without paying cash, the toll authority tracks the vehicle's license plate and bills the rental company.
Enterprise processes these tolls through their TollPass service. Because they must wait to receive data from local toll authorities, these charges typically appear on your credit card weeks or even months after you return the car.
- Locate your original Enterprise rental agreement number.
- Visit TollPassGo.com to look up the detailed receipt using your last name and credit card info.
- Verify that the dates of the tolls match the dates you had the rental vehicle.
Can I view the specific toll locations?
Yes, detailed receipts showing the exact date, time, and location of each toll are available through the TollPassGo portal.
Why am I being charged extra fees on top of the toll?
Enterprise charges a daily 'convenience fee' for each day the TollPass service is triggered, which is added to the actual cost of the tolls.
As práticas de cobrança podem variar. Confirme sempre no extrato antes de contestar.
Fuentes verificadas
- Enterprise Toll Information https://www.enterprise.com
- TollPassGo Portal https://www.tollpassgo.com