Resumen del cargo
This charge is a donation made to a church or religious organization processed through the Tithe.ly digital giving platform. It may represent a one-time offering or a recurring scheduled tithe.
Identifying the Tithe.ly charge on your statement
When a transaction labeled as Tithe.ly appears on your banking statement, it indicates that a church or ministry you attend utilizes this specific software to process their congregational donations. Tithe.ly provides a mobile app, text-to-give functionality, and online forms that modern religious institutions use in place of traditional offering plates. The descriptor will often include the name of the specific church immediately following the Tithe.ly brand name.
Many congregants set up automated, recurring giving schedules through the platform to ensure their monthly tithe is consistently fulfilled. If the charge amount aligns with your standard religious contribution but you do not recognize the software name, it is highly probable that your home church recently switched their payment processing vendor to Tithe.ly.
- Check the full transaction descriptor Examine the statement line carefully to see if the name of your specific church or parish is listed alongside the Tithe.ly identifier.
- Review church communications Check recent church bulletins or email newsletters to verify if the congregation recently announced a transition to the Tithe.ly giving platform.
How do I stop recurring Tithe.ly payments?
You can manage and cancel recurring gifts by logging into your donor account on the Tithe.ly mobile app or by contacting your church's financial administrator.
Why does my church use a third-party app?
Third-party platforms like Tithe.ly provide secure, compliant payment processing infrastructure that is difficult and expensive for independent churches to build themselves.
Managing church donations via third-party platforms
If you need to request a refund for an accidental donation or an overcharge, you must initiate that process directly with the financial office of your specific church. While Tithe.ly processes the transaction, the funds are deposited directly into the church's bank account. The software company cannot unilaterally issue refunds without authorization from the receiving ministry.
It is also important to note that Tithe.ly offers a feature allowing donors to 'cover the fees' associated with credit card processing. If you notice a charge that is slightly higher than your intended donation amount (for example, $51.50 instead of $50.00), you likely opted into this feature during the checkout process to ensure the church received the full pledge amount.
- Contact the church finance office Reach out directly to your church's administrative staff to resolve any billing disputes or request a refund for an unintended transaction.
- Review processing fee settings Log into your Tithe.ly account to verify if you have the 'cover the fees' option toggled on for future recurring donations.
Can Tithe.ly issue a refund directly?
No, Tithe.ly acts only as the payment processor. All refund requests must be approved and initiated by the receiving church organization.
Is giving through Tithe.ly tax-deductible?
Yes, provided the receiving church is a registered 501(c)(3) religious organization. The platform will automatically generate annual giving statements for tax purposes.
As práticas de cobrança podem variar. Confirme sempre no extrato antes de contestar.
Fuentes verificadas
- Tithe.ly Donor Support Knowledge Base https://help.tithely.com
- Tithe.ly Security and Compliance https://get.tithe.ly