Resumen del cargo
A charge from MSFT* TEAMS PHONE SYS corresponds to Microsoft Teams Phone System, PSTN Calling Plans, or Microsoft 365 Voice add-ons from Microsoft Corporation.
Por qué aparece con este nombre
Microsoft Teams Phone delivers cloud-based PBX telephone capabilities, outbound PSTN calling, and direct routing numbers for business users.
Descriptors include MSFT* TEAMS PHONE SYS, MICROSOFT*TEAMS PHONE, or MSBILL.INFO. Charges reflect monthly per-user phone system add-on licenses ($8 to $15/user/month).
Don’t recognize it? Common scenarios
- A Microsoft 365 administrator added Microsoft Teams Phone Standard or Domestic Calling Plans to company users.
- Toll-free audio conferencing communication credits auto-recharged.
- Annual Microsoft 365 business cloud telephony subscription renewed.
How to locate the invoice and cancel
- Sign in to Microsoft 365 Admin Center Go to admin.microsoft.com and log in with your global administrator account.
- Review Billing & Subscriptions review to Billing > Your products to see active Teams Phone licenses and assigned phone numbers.
- Cancel or Remove Licenses Select Teams Phone Standard and click Cancel subscription to prevent renewal.
Frequently Asked Questions
What is Microsoft Teams Phone?
Teams Phone is Microsoft's cloud voice solution that enables making and receiving external phone calls directly inside Microsoft Teams.
Can I port existing phone numbers to Teams Phone?
Yes, Microsoft provides number porting tools inside the Teams Admin Center.
Dispute Rights & Fraud Prevention
If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.
Review your recent statements carefully and notify your financial institution within 60 days of the statement date.
What should I do if I do not recognize this charge?
First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does a billing dispute take to resolve?
Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.
As práticas de cobrança podem variar. Confirme sempre no extrato antes de contestar.
Fuentes verificadas
- Microsoft Teams Phone Plans & Pricing https://www.microsoft.com
- CFPB: Disputing Unrecognized Charges https://www.consumerfinance.gov