UnknownCharges

Descriptor decodificado

TAPTOGO LA METRO

Transit Fare / TAP Card

By · Última actualización

Aug 29 TAPTOGO LA METRO $1.75

Resumen del cargo

This charge is from the TAP (Transit Access Pass) system, which processes fare payments for the Los Angeles Metro and 25 other transit agencies across LA County.

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Why am I seeing TAPTOGO or METRO TAP?

A charge appearing as "TAPTOGO", "METRO TAP", or "TAP LA" typically occurs when you add Stored Value or a pass to your TAP card online at taptogo.net, through the TAP mobile app, or at a station ticketing machine.

You will also see this charge if you tap a contactless credit card, debit card, or mobile wallet (like Apple Pay) directly on a bus farebox or train station validator. Los Angeles Metro uses Cubic Transportation Systems to process these payments, so you may sometimes see "CUBIC" in the descriptor.

A standard one-way Metro fare is $1.75. If you see higher amounts (like $5, $10, or $20), it is likely a Stored Value reload to a physical or digital TAP card.

Double Charges and Contactless Issues

If you use Express Transit in Apple Wallet, simply bringing your phone or Apple Watch near a reader can trigger a payment. Be careful not to hold your device too close to the farebox if you intended to pay with a different card.

Additionally, if you tap a wallet containing multiple credit cards and a TAP card, the reader might charge your credit card instead of deducting from your TAP pass (Card Clash).

How to verify TAP transactions

  1. Create an account or log in at taptogo.net.
  2. Register your physical or digital TAP cards to view a complete transaction and ride history.
  3. For disputes or to report an accidental double charge, contact TAP Customer Service directly at 1-866-TAPTOGO (866-827-8646).

As práticas de cobrança podem variar. Confirme sempre no extrato antes de contestar.

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