Resumen del cargo
A charge from STATUSPAGE* ATLASSIAN represents hosted public or private status communication pages and incident broadcast subscriptions from Atlassian Pty Ltd.
Por qué aparece con este nombre
Statuspage (by Atlassian) hosts incident communication pages, notifying customers and internal employees about downtime, scheduled maintenance, and real-time component health.
The descriptor appears as STATUSPAGE* ATLASSIAN, STATUSPAGE.IO, or ATLASSIAN SAN FRANCISCO. Plans (Starter at $29/mo, Growth at $99/mo, or Corporate) bill monthly or annually based on subscriber quotas and team seats.
Don’t recognize it? Common scenarios
- An ongoing company status page subscription renewed on the corporate credit card.
- Subscriber limits were upgraded to broadcast SMS and email incident alerts to a larger user base.
- A free trial converted to a paid monthly Growth or Corporate plan.
How to locate the invoice and cancel
- Log in to Statuspage Open manage.statuspage.io and sign in with your Atlassian credentials.
- Access Billing Settings review to Account Settings > Billing to review your plan details and past invoices.
- Cancel Subscription Select Cancel Subscription to revert to the Free tier or terminate the hosted page.
Frequently Asked Questions
What is included in the Statuspage Free tier?
The free tier includes 100 subscribers, 2 team metrics, and standard email notifications for public pages.
Can I receive a refund from Statuspage?
Atlassian offers a 30-day refund window for newly charged subscriptions upon contacting billing customer support.
Dispute Rights & Fraud Prevention
If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.
Review your recent statements carefully and notify your financial institution within 60 days of the statement date.
What should I do if I do not recognize this charge?
First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does a billing dispute take to resolve?
Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.
As práticas de cobrança podem variar. Confirme sempre no extrato antes de contestar.
Fuentes verificadas
- Statuspage Pricing & Plan Features https://www.atlassian.com
- CFPB: Disputing Unrecognized Charges https://www.consumerfinance.gov