Resumen del cargo
A charge from STARBURST* TRINO GALAXY corresponds to Starburst Galaxy managed Trino SQL analytics, data mesh query engines, or enterprise data lake queries from Starburst Data, Inc.
Por qué aparece con este nombre
Starburst delivers fully managed SQL analytics and query acceleration across distributed data sources based on open-source Trino.
Descriptors include STARBURST* TRINO GALAXY, STARBURST DATA, or STARBURST CLOUD. Billing corresponds to Starburst Credits consumed per cluster hour.
Don’t recognize it? Common scenarios
- A data analytics team executed SQL queries across S3/GCS data lakes using Starburst Galaxy.
- An always-on Trino cluster remained active without auto-suspend enabled.
- Monthly consumption billing processed on a registered corporate payment card.
How to locate the invoice and cancel
- Sign in to Starburst Galaxy Console Go to galaxy.starburst.io and log in with your administrator account.
- Review Billing & Clusters review to Admin > Billing to review credit consumption, active clusters, and payment cards.
- Suspend or Delete Clusters Enable cluster auto-suspend or delete inactive Trino query clusters to stop credit charges.
Frequently Asked Questions
What is Starburst Galaxy?
Starburst Galaxy is a fully managed cloud data analytics platform powered by Trino that queries data across multiple data lakes without data movement.
How is Starburst Galaxy billed?
Starburst Galaxy charges based on cluster size and running hours converted into Starburst Credits.
Dispute Rights & Fraud Prevention
If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.
Review your recent statements carefully and notify your financial institution within 60 days of the statement date.
What should I do if I do not recognize this charge?
First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does a billing dispute take to resolve?
Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.
As práticas de cobrança podem variar. Confirme sempre no extrato antes de contestar.
Fuentes verificadas
- Starburst Galaxy Pricing and Packaging https://www.starburst.io
- CFPB: Disputing Unrecognized Charges https://www.consumerfinance.gov