Resumen del cargo
A charge from SENTINELONE* ENDPOINT represents Singularity Platform AI-powered endpoint protection, EDR, or identity defense subscriptions from SentinelOne, Inc.
Por qué aparece con este nombre
SentinelOne provides autonomous cybersecurity defense and cloud workload telemetry for enterprise environments.
Descriptors include SENTINELONE* ENDPOINT, SENTINELONE INC, or S1 SINGULARITY. Billings cover per-agent endpoint licenses or Singularity Cloud Security units.
Don’t recognize it? Common scenarios
- An IT managed service provider (MSP) enrolled corporate endpoints into SentinelOne Singularity Core or Control.
- Annual endpoint protection subscription renewed for company computers.
- A business expanded cloud runtime security agents on AWS or Azure virtual machines.
How to locate the invoice and cancel
- Log in to SentinelOne Management Console review to your company's tenant console at yourorg.sentinelone.net.
- Review Account & Licenses Go to Settings > Licenses to view active agent deployments and contract terms.
- Manage Renewals Contact your SentinelOne MSP partner or billing representative to modify agent licenses.
Frequently Asked Questions
What is SentinelOne Singularity?
SentinelOne Singularity is an AI-powered endpoint detection and response (EDR) platform protecting servers, laptops, and cloud workloads.
How do I cancel SentinelOne?
Licenses purchased through partners or MSPs must be cancelled directly through the managing reseller or customer portal.
Dispute Rights & Fraud Prevention
If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.
Review your recent statements carefully and notify your financial institution within 60 days of the statement date.
What should I do if I do not recognize this charge?
First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does a billing dispute take to resolve?
Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.
As práticas de cobrança podem variar. Confirme sempre no extrato antes de contestar.
Fuentes verificadas
- SentinelOne Singularity Platform Plans https://www.sentinelone.com
- CFPB: Disputing Unrecognized Charges https://www.consumerfinance.gov