Resumen del cargo
This is a legitimate charge from Safeway.
What is the Safeway charge?
A 'SAFEWAY' charge indicates a purchase at a Safeway supermarket, including their in-store pharmacy or affiliated fuel stations.
The statement will usually include a store number (e.g., 'SAFEWAY #1234') and may say 'POS', 'GROCERY', or 'FUEL'.
Online Orders and Pre-Authorizations
If you use Safeway delivery or 'DriveUp & Go', Safeway places a 'pre-authorization' hold on your card when you order.
Because items may be out of stock or substituted, the final amount often differs from the hold. You may see multiple pending charges that take a few days to drop off.
- Step 1 Search the store number online (e.g., 'Safeway 1234') to identify the exact location where the card was used.
- Step 2 Wait a few days if you recently placed an online order to let the pending authorization holds clear.
What does 'ACI Safeway' mean?
Some digital subscription services use billing descriptors like 'ACI Safeway' for privacy; this is usually unrelated to the grocery store.
Dispute Rights & Fraud Prevention
If you suspect this charge is fraudulent or billing in error, you have strict federal rights protecting your account.
Always review your statement carefully and take action within 60 days.
What should I do if I don't recognize this charge?
First, check with family members or anyone authorized on your account. If the charge remains unrecognized, contact your bank immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does it take for a disputed charge to be removed?
Once you file a dispute, your bank must acknowledge it within 30 days and resolve it within two billing cycles (not exceeding 90 days). During this time, the disputed amount is usually placed on a provisional hold, meaning you do not have to pay it.
As práticas de cobrança podem variar. Confirme sempre no extrato antes de contestar.
Fuentes verificadas
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
- FTC: Fair Credit Billing Act https://consumer.ftc.gov