Resumen del cargo
A charge from RIVERSIDE.FM* PODCAST corresponds to Riverside.fm 4K remote video recording, podcast studio production, or AI transcription from Riverside.FM Inc.
Por qué aparece con este nombre
Riverside.fm provides studio-quality remote video and audio recording, local track syncing, AI text-based video editing, and magic clips for podcasters.
Descriptors include RIVERSIDE.FM* PODCAST, RIVERSIDE FM INC, or RIVERSIDE.FM. Charges reflect monthly ($19 to $29/month) or annual subscriptions on Standard/Pro/Business tiers.
Don’t recognize it? Common scenarios
- A content creator or marketing team recorded remote interviews or podcast episodes in high quality.
- A free trial converted to an ongoing monthly or annual Standard/Pro plan.
- Additional recording hours or Magic Clips AI credits were purchased.
How to locate the invoice and cancel
- Sign in to Riverside.fm Studio Go to riverside.fm and log in with your creator credentials.
- Review Account Settings & Billing review to Account Settings > Plan & Billing to view recorded hours and payment history.
- Cancel Subscription Click Cancel Subscription to downgrade to the free recording tier.
Frequently Asked Questions
How does Riverside record in 4K without internet glitches?
Riverside records uncompressed video and audio locally on each participant's device and uploads tracks progressively to the cloud.
How do I cancel Riverside.fm?
Go to Account Settings > Plan & Billing and select Cancel Subscription before your renewal date.
Dispute Rights & Fraud Prevention
If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.
Review your recent statements carefully and notify your financial institution within 60 days of the statement date.
What should I do if I do not recognize this charge?
First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does a billing dispute take to resolve?
Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.
As práticas de cobrança podem variar. Confirme sempre no extrato antes de contestar.
Fuentes verificadas
- Riverside.fm Plans and Pricing https://riverside.fm
- CFPB: Disputing Unrecognized Charges https://www.consumerfinance.gov