Resumen del cargo
This charge is a recurring subscription or payment to Proactiv. Proactiv provides Proactiv acne treatment subscription.
Why is Proactiv charging my card?
If you see PROACTIV*SOLUTION on your credit card or bank statement, it is a charge from Proactiv. This usually indicates that you or someone in your household signed up for their services or purchased a product. Proactiv is well known for offering beauty, health, and personal care products via subscription, meaning they will continue to charge your card on a regular billing cycle until the service is explicitly cancelled.
Many customers forget they signed up for a free trial or promotional offer that later converted into a full-priced monthly or quarterly subscription. Review your recent emails for receipts or order confirmations from Proactiv to determine exactly what the charge covers.
Canais e passos para cancelar
To stop future charges from Proactiv, you must cancel your subscription before the next billing cycle. Keep in mind that simply deleting an app or ignoring emails will not stop the charges. You need to log into your account or contact customer service to process a cancellation.
- Visit the official Proactiv website and log into your account.
- review to the account settings or subscription management section.
- Select the option to cancel or modify your subscription.
- Follow the on-screen prompts until you receive a cancellation confirmation message or email.
As práticas de cobrança podem variar. Confirme sempre no extrato antes de contestar.
Fuentes verificadas
- Proactiv Terms and Conditions https://www.proactiv.com
- Proactiv Help Center https://www.proactiv.com/help-center?ref=unknowncharges