Resumen del cargo
A charge from PHRASE* TRANSLATION corresponds to Phrase Localization Platform, Phrase Strings software translation, or Phrase TMS from Memsource a.s. / Phrase.
Por qué aparece con este nombre
Phrase provides enterprise localization software, continuous string translation for software developers (Phrase Strings), and enterprise translation management (Phrase TMS).
Descriptors include PHRASE* TRANSLATION, PHRASE.COM, or MEMSOURCE. Billing reflects monthly or annual user seat licenses and hosted key volumes ($27 to $150+/user/month).
Don’t recognize it? Common scenarios
- A product engineering team integrated Phrase Strings into a web or mobile app repository.
- An annual Phrase Localization Suite enterprise agreement auto-renewed.
- Phrase Language AI machine translation credits were consumed.
How to locate the invoice and cancel
- Sign in to Phrase Console Go to app.phrase.com and log in with your administrator account.
- Review Account & Subscription review to Organization Settings > Subscription & Invoices to view active user seats and invoices.
- Cancel Plan Click Cancel Subscription under Plan details to terminate renewal at the end of the billing period.
Frequently Asked Questions
What is Phrase Strings vs Phrase TMS?
Phrase Strings specializes in software developer string translation and GitHub integration, while Phrase TMS is designed for enterprise document translation.
How do I cancel Phrase?
Administrators can cancel subscriptions in Organization Settings > Subscription & Invoices.
Dispute Rights & Fraud Prevention
If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.
Review your recent statements carefully and notify your financial institution within 60 days of the statement date.
What should I do if I do not recognize this charge?
First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does a billing dispute take to resolve?
Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.
As práticas de cobrança podem variar. Confirme sempre no extrato antes de contestar.
Fuentes verificadas
- Phrase Localization Platform Pricing https://phrase.com
- CFPB: Disputing Unrecognized Charges https://www.consumerfinance.gov