Resumen del cargo
A transaction for PAYMENT DEPOT* MBR represents a monthly or annual membership merchant processing fee ($79/mo or $799/yr) from Stax Payments, LLC (Payment Depot).
Por qué aparece con este nombre
Payment Depot (a Stax company) provides membership-based credit card processing, passing interchange directly to merchants for a flat monthly or annual membership fee.
Descriptors include PAYMENT DEPOT* MBR, PAYMENT DEPOT INC, or PD* PROCESSING, typically billing $79 per month or $799 per year.
Common reasons for this charge
- A monthly or annual Payment Depot membership fee renewal.
- A payment gateway fee or virtual terminal access charge.
- An annual PCI compliance assessment fee.
How to locate the invoice and cancel
- Sign in to Payment Depot Portal Go to paymentdepot.com and log in with your merchant credentials.
- Review Membership Invoices review to Account > Invoices to view membership renewal dates.
- Cancel Membership Call Payment Depot customer care at 1-888-984-0601 to request cancellation.
Frequently Asked Questions
What is Payment Depot's cancellation policy?
Payment Depot offers month-to-month memberships with no cancellation penalties; written notice is required to close the merchant processing account.
Is Payment Depot owned by Stax?
Yes, Payment Depot was acquired by Stax Payments to unify membership-based merchant acquiring services.
Dispute Rights & Fraud Prevention
If your business did not subscribe to Payment Depot, contact their support and your card issuer.
Commercial card disputes must be reported within 60 days under the Fair Credit Billing Act.
How do I contact Payment Depot support?
Call 1-888-984-0601 or visit paymentdepot.com/support.
How long does a dispute investigation take?
Card issuers must complete their formal billing inquiry within two billing cycles (up to 90 days).
As práticas de cobrança podem variar. Confirme sempre no extrato antes de contestar.
Fuentes verificadas
- Payment Depot Terms of Service https://paymentdepot.com
- CFPB: Commercial Payment Processing Protections https://www.consumerfinance.gov