UnknownCharges

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PASSPORT* PARKING ZONE

Verified charge

By · Última actualización

08/01 PASSPORT* PARKING ZONE $12.00

Resumen del cargo

A charge for PASSPORT* PARKING ZONE represents a mobile parking meter payment or digital transit/parking permit from Passport Labs, Inc.

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Por qué aparece con este nombre

Passport Labs provides mobile payment solutions for cities, universities, and transit agencies across the United States (Passport Parking, ParkChicago, ParkBoston, etc.).

Statement lines appear as PASSPORT* PARKING ZONE, PASSPORT PARKING APP, or PASSPORT LABS INC.

Common reasons for this charge

  • You paid for on-street meter parking using the Passport Parking mobile app or mobile web portal.
  • You loaded a digital parking wallet balance (e.g., $10 or $25) to pay for parking sessions.
  • An authorized driver parked in a municipal zone managed by Passport.

How to locate the invoice and cancel

  1. Open the Passport Parking App Log in to the Passport Parking app and tap History in the menu.
  2. Review session breakdown Inspect the zone number, parking duration, and convenience fee breakdown.
  3. Contact Passport Support Submit a support inquiry through passportinc.com/support or email [email protected].

Frequently Asked Questions

Why did Passport charge my card $25 for a $3 parking session?

If you opted to pay using a pre-funded digital wallet, Passport charges a minimum reload amount ($10-$25) and deducts individual parking sessions from that balance.

Why does my city parking charge say Passport Labs?

Cities contract with Passport Labs as their official software and payment processing partner for mobile parking meters.

Dispute Rights & Fraud Prevention

If you did not park in a Passport-managed zone, check whether a family member used your card on their parking app.

If an error occurred or the meter was malfunctioning, contact Passport support with your zone and vehicle details to request a refund.

How do I request a wallet balance refund on Passport?

Contact Passport support at [email protected] to request a refund of unused wallet funds back to your original payment card.

What consumer rights protect against fraudulent parking fees?

The Fair Credit Billing Act limits consumer liability for unauthorized charges to $50 when reported promptly.

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