Resumen del cargo
A charge from OTTER.AI* MEETING NOTE represents Otter.ai meeting recording, automated AI transcription, or OtterPilot team subscriptions from Otter.ai, Inc.
Por qué aparece con este nombre
Otter.ai provides automated real-time meeting transcription, automated summary notes, and OtterPilot AI assistant for Zoom, Google Meet, and Microsoft Teams.
Descriptors include OTTER.AI* MEETING NOTE, OTTER.AI INC, or OTTER.AI PRO. Charges reflect Pro ($16.99/month) or Business ($30/user/month) plans.
Don’t recognize it? Common scenarios
- A professional or student subscribed to Otter Pro for 1,200 monthly transcription minutes.
- A 7-day free trial converted into a paid monthly or annual subscription.
- An ongoing annual Otter.ai subscription auto-renewed.
How to locate the invoice and cancel
- Sign in to Otter.ai Account Go to otter.ai and log in with your primary email or Google account.
- Review Account Settings & Plan review to Settings > Plan to view current billing status, transcription minute quotas, and receipts.
- Cancel Subscription Click Cancel Plan to downgrade to the Basic free tier (300 monthly minutes).
Frequently Asked Questions
What happens to past transcripts if I cancel Otter.ai?
Existing meeting transcripts remain stored in your account even after downgrading to the free Basic tier.
How do I cancel Otter.ai on mobile?
If you subscribed via Apple App Store or Google Play, cancel through your mobile device's subscription management settings.
Dispute Rights & Fraud Prevention
If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.
Review your recent statements carefully and notify your financial institution within 60 days of the statement date.
What should I do if I do not recognize this charge?
First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does a billing dispute take to resolve?
Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.
As práticas de cobrança podem variar. Confirme sempre no extrato antes de contestar.
Fuentes verificadas
- Otter.ai Pricing Plans https://otter.ai
- CFPB: Disputing Unrecognized Charges https://www.consumerfinance.gov