Resumen del cargo
A NOTION.SO* PRO charge is a monthly workspace, wiki, and notes subscription from Notion Labs, Inc.
Por qué aparece con este nombre
Notion provides an all-in-one workspace for notes, documentation, project management, and wikis. Statements read NOTION.SO* PRO, NOTION LABS, or NOTION PLUS.
Pricing is billed per member (Plus plan at $10/user/month or $8/user/month billed annually) and optional Notion AI add-on ($10/user/month).
Don’t recognize it? Common scenarios
- A personal workspace was upgraded to the Plus plan for unlimited file uploads and version history.
- A household or work collaborator was added to a private workspace as a paid member.
- The Notion AI add-on was activated for automated writing and Q&A assistance.
How to locate the invoice and cancel
- Open Notion Visit notion.so and sign in to your workspace.
- Go to Settings & Members Click Settings & Members in the left sidebar and select Billing.
- Downgrade to Free Plan Click Change Plan and select the Free plan to stop recurring subscription fees.
Frequently Asked Questions
What is the difference between a Guest and a Member in Notion?
Guests are free collaborators invited to specific pages; Members have access to the full workspace and consume paid seats.
Can I get a refund if I was charged for an annual Notion renewal?
Notion offers refunds for annual plans if requested within 72 hours of renewal by contacting [email protected].
Dispute Rights & Fraud Prevention
If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.
Review your recent statements carefully and notify your financial institution within 60 days of the statement date.
What should I do if I do not recognize this charge?
First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does a billing dispute take to resolve?
Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.
As práticas de cobrança podem variar. Confirme sempre no extrato antes de contestar.
Fuentes verificadas
- Notion Billing and Payments Guide https://www.notion.so
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov