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MDX* EASY CARD MIAMI

Verified charge

By · Última actualización

08/01 MDX* EASY CARD MIAMI $20.00

Resumen del cargo

A charge for MDX* EASY CARD MIAMI represents a Metrorail/Metrobus transit fare, EASY Card stored-value reload, or parking fee from the Miami-Dade Department of Transportation and Public Works (DTPW).

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Por qué aparece con este nombre

The EASY Card system manages fare collection for Miami-Dade Transit (Metrorail, Metrobus) and Broward County Transit. Stored value reloads and pass orders post under Miami-Dade EASY Card IDs.

Statement lines appear as MDX* EASY CARD MIAMI, MIAMI DADE TRANSIT, or EASY CARD*MIAMI DADE.

Common reasons for this charge

  • An automatic stored-value reload ($10-$20) triggered on your registered EASY Card account.
  • You tapped your contactless credit card or phone at a Metrorail fare gate ($2.25 one-way fare).
  • You purchased a 1-Day, 7-Day, or 1-Month transit pass on miamidade.gov or at an EASY Card vending machine.

How to locate the invoice and cancel

  1. Log in to Miami-Dade Transit Portal Go to miamidade.gov/transit and sign in to your EASY Card account to view balances and order history.
  2. Review trip logs Inspect Metrorail station entry/exit taps, Metrobus farebox transactions, and auto-load timestamps.
  3. Contact EASY Card Support Call EASY Card Financial Support at 786-469-5151 or email [email protected].

Frequently Asked Questions

How do I turn off auto-load on my Miami EASY Card?

Log in to your account at miamidade.gov/transit, select Manage Cards, review to Auto-Load, and submit a cancellation request.

Can I use contactless credit card payments on Metrorail?

Yes. Miami Metrorail fare gates accept contactless credit/debit cards, Apple Pay, and Google Pay for immediate pay-as-you-go entry.

Dispute Rights & Fraud Prevention

If you were not in South Florida, verify whether a family member commuted using a linked card.

If a vending machine charged your card without loading fare value, contact EASY Card support to obtain a transaction adjustment.

How do I dispute an EASY Card kiosk error?

Call EASY Card Customer Service at 786-469-5151 with your card number, date, and station location.

What should I do if unauthorized transit charges occur?

Contact your bank to dispute fraudulent transactions under federal consumer billing protections.

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