Resumen del cargo
A charge from LUSHA* B2B DATA corresponds to sales prospecting credits, direct phone number lookups, or browser extension subscriptions from Lusha Systems Inc.
Por qué aparece con este nombre
Lusha provides a B2B contact intelligence platform and Chrome extension helping sales teams find direct phone numbers and verified emails for decision-makers.
The descriptor typically reads LUSHA* B2B DATA, LUSHA SYSTEMS, or LUSHA NEW YORK. Plans (Pro at $36/user/mo, Premium at $59/user/mo, or Scale) bill monthly or annually based on allocated credits.
Don’t recognize it? Common scenarios
- A sales rep or recruiter installed the Lusha Chrome extension and subscribed to a monthly credit tier.
- An ongoing monthly or annual team plan renewed on the credit card.
- Additional bulk phone enrichment credits were purchased.
How to locate the invoice and cancel
- Log in to Lusha Dashboard Open auth.lusha.com and sign in with your work email or Google SSO.
- Access Account Settings & Billing review to Settings > Plan & Billing to view credit balances and download PDF invoices.
- Cancel Subscription Click Cancel Subscription or Downgrade to Free (5 credits/month) to stop future billing.
Frequently Asked Questions
What is included in the Lusha Free plan?
The free tier includes 5 credits per month for personal use, allowing basic email and phone lookups.
Can I get a refund on my Lusha plan?
Lusha subscriptions are non-refundable once charged. Downgrading prevents future renewal cycles.
Dispute Rights & Fraud Prevention
If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.
Review your recent statements carefully and notify your financial institution within 60 days of the statement date.
What should I do if I do not recognize this charge?
First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does a billing dispute take to resolve?
Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.
As práticas de cobrança podem variar. Confirme sempre no extrato antes de contestar.
Fuentes verificadas
- Lusha Pricing & Credit Plans https://www.lusha.com
- CFPB: Disputing Unrecognized Charges https://www.consumerfinance.gov