Resumen del cargo
A charge from ISTOCK* GETTY IMAGES represents iStock stock photography, vector illustrations, credit packs, or monthly creative subscriptions from Getty Images, Inc.
Por qué aparece con este nombre
iStock (by Getty Images) provides royalty-free stock imagery, illustrations, audio, and video clips for commercial use.
Descriptors include ISTOCK* GETTY IMAGES, ISTOCKPHOTO, or GETTY IMAGES INC. Billing reflects monthly image subscriptions (e.g. 10 Essentials images for $40/month) or credit pack purchases.
Don’t recognize it? Common scenarios
- A creative designer purchased an iStock credit pack or image subscription.
- An ongoing monthly or annual iStock subscription auto-renewed.
- Auto-refill of credit credits was activated on the account.
How to locate the invoice and cancel
- Sign in to iStock Account Go to istockphoto.com and log in with your credentials.
- Review Account Details & Plans Click on your name > Account details > Subscription to view active plans and invoice history.
- Cancel Subscription Click Cancel subscription to disable automatic recurring renewal.
Frequently Asked Questions
What is the difference between Essentials and Signature on iStock?
Essentials covers everyday stock imagery, while Signature includes exclusive higher-tier photos and illustrations.
How do I cancel iStock auto-renewal?
Go to Account details > Subscription and select Cancel subscription before your next billing date.
Dispute Rights & Fraud Prevention
If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.
Review your recent statements carefully and notify your financial institution within 60 days of the statement date.
What should I do if I do not recognize this charge?
First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does a billing dispute take to resolve?
Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.
As práticas de cobrança podem variar. Confirme sempre no extrato antes de contestar.
Fuentes verificadas
- iStock Plans and Pricing https://www.istockphoto.com
- CFPB: Disputing Unrecognized Charges https://www.consumerfinance.gov