UnknownCharges

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IHG* REWARDS CLUB

Verified charge

By · Última actualización

08/01 IHG* REWARDS CLUB $115.00

Resumen del cargo

A charge for IHG* REWARDS CLUB represents a purchase of IHG One Rewards loyalty points processed via Points.com for InterContinental Hotels Group PLC.

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Por qué aparece con este nombre

InterContinental Hotels Group (IHG) partners with Points.com (Points International Ltd) to process loyalty point purchases and promotional point packages.

Statement lines appear as IHG* REWARDS CLUB, PTS*IHG ONE REWARDS, or POINTS COM IHG.

Common reasons for this charge

  • You bought IHG One Rewards points on ihg.com to complete a hotel reward night booking.
  • You participated in an IHG 100% mystery bonus points promotion.
  • A family member purchased points for an upcoming holiday stay.

How to locate the invoice and cancel

  1. Log in to IHG.com Go to ihg.com and sign in to view your IHG One Rewards points balance and transaction history.
  2. Check email for Points.com receipt Locate the itemized electronic invoice sent upon completion of the transaction.
  3. Contact IHG One Rewards Support Call IHG Rewards customer service at 1-877-424-2449 or contact Points.com support.

Frequently Asked Questions

Can I cancel a points purchase and get a refund?

No. IHG One Rewards points purchases are non-refundable and non-transferable under Points.com and IHG terms.

Why does the billing line say Points.com?

Points.com is the authorized loyalty retail infrastructure partner managing point sales across major international hotel groups.

Dispute Rights & Fraud Prevention

If you did not authorize an IHG points charge, check whether someone in your household purchased points on your card.

If unauthorized activity is confirmed, notify IHG customer care and dispute the transaction with your credit card provider within 60 days.

How do I report compromised IHG points?

Call IHG One Rewards Security at 1-877-424-2449 immediately to freeze account access.

What should I do if my card details were used fraudulently?

Contact your bank to cancel the compromised card number and file a chargeback under federal consumer protections.

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