Resumen del cargo
This is a legitimate charge from ID.me.
What is the ID.me charge?
ID.me does not charge members any fees for registering or using its identity verification services. If you see a charge labeled 'ID.me,' it is likely not a legitimate charge from the company.
Because ID.me is a free service used for government agencies (like the IRS) and retailers, a charge from them is highly unusual and suggests potential fraud.
Scams and Fraud Warning
Scammers sometimes use the names of well-known or official-sounding services to disguise fraudulent transactions.
Do not call 'customer support' phone numbers found online for ID.me. Many fake websites exist to trick users, as ID.me does not offer phone support.
- Step 1 Contact your bank immediately to dispute the charge and ask for details about the merchant.
- Step 2 If you believe your identity or financial info has been stolen, report it to the FTC at IdentityTheft.gov.
Does ID.me have a phone number I can call?
No, ID.me does not offer phone support. Any customer support number found online claiming to be ID.me is likely a scam.
Dispute Rights & Fraud Prevention
If you suspect this charge is fraudulent or billing in error, you have strict federal rights protecting your account.
Always review your statement carefully and take action within 60 days.
What should I do if I don't recognize this charge?
First, check with family members or anyone authorized on your account. If the charge remains unrecognized, contact your bank immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does it take for a disputed charge to be removed?
Once you file a dispute, your bank must acknowledge it within 30 days and resolve it within two billing cycles (not exceeding 90 days). During this time, the disputed amount is usually placed on a provisional hold, meaning you do not have to pay it.
As práticas de cobrança podem variar. Confirme sempre no extrato antes de contestar.
Fuentes verificadas
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
- FTC: Fair Credit Billing Act https://consumer.ftc.gov