Resumen del cargo
A charge from HIPPO* HOME INSURANCE corresponds to a monthly or annual homeowners, condo, or smart home insurance premium from Hippo Holdings Inc.
Por qué aparece con este nombre
Hippo provides modern home insurance policies integrated with IoT smart home sensors, water leak detectors, and proactive home maintenance.
Descriptors include HIPPO* HOME INSURANCE, HIPPO INSURANCE, or MYHIPPO.COM, billing monthly installments ($50 to $200+/mo) or annual escrow/direct payments.
Common reasons for this charge
- A scheduled monthly premium payment for an active homeowners or condo insurance policy.
- An annual policy renewal payment charged directly to a payment card.
- A smart home monitoring kit subscription or security device add-on.
How to locate the invoice and cancel
- Sign in to Hippo Portal Go to myhippo.com and log in with your policyholder account.
- Review Policy & Billing review to Policy Details > Payments to view premium schedules and invoices.
- Cancel Policy Call Hippo customer care at 1-877-838-8866 to cancel coverage (requires proof of replacement coverage if mortgaged).
Frequently Asked Questions
Does Hippo issue refunds when canceling home insurance?
Yes. Hippo calculates premium on a prorated basis and refunds unearned premium for any prepaid remaining days.
Can I cancel my home insurance if I have a mortgage?
Your mortgage lender requires continuous hazard insurance coverage; ensure replacement coverage is active before terminating a Hippo policy.
Dispute Rights & Fraud Prevention
If you did not purchase a Hippo homeowners policy, contact Hippo support and your bank immediately.
Dispute unauthorized charges under the Fair Credit Billing Act within 60 days of the statement date.
How do I contact Hippo customer care?
Call 1-877-838-8866 or email [email protected].
How long does a dispute investigation take?
Card issuers must complete their formal billing inquiry within two billing cycles (up to 90 days).
As práticas de cobrança podem variar. Confirme sempre no extrato antes de contestar.
Fuentes verificadas
- Hippo Terms of Service & Policyholder Disclosures https://www.hippo.com
- NAIC: Homeowners Insurance Policy Guidance https://content.naic.org