Resumen del cargo
This charge is from Wave Arts, a company that develops high-quality audio plugins for music production, mixing, and mastering. The transaction was processed by FastSpring (FS), which acts as their e-commerce payment gateway.
What is Wave Arts?
Wave Arts is a well-known software developer in the pro audio industry, creating plugins for digital audio workstations (DAWs) like Logic Pro, Pro Tools, and Ableton Live. Their products include equalizers, compressors, reverb, and noise reduction suites.
When you purchase plugins or upgrades from the Wave Arts website, the sale is managed by FastSpring. FastSpring prepends 'FS' or 'FS*' to the descriptor to indicate they are the authorized reseller processing the payment.
Why does my statement say FastSpring instead of Wave Arts?
FastSpring is a merchant of record for thousands of software companies. By handling the checkout process, FastSpring takes care of global taxes, fraud prevention, and payment processing, which is why their identifier appears on your statement.
Can I get a refund if I purchased the wrong plugin?
Refund policies for digital software often vary. You should check the Wave Arts return policy. If eligible, refunds are usually processed by FastSpring and returned to the original payment method within a few business days.
As práticas de cobrança podem variar. Confirme sempre no extrato antes de contestar.
Fuentes verificadas
- Wave Arts Official Website https://wavearts.com
- FastSpring Consumer Support https://fastspring.com