UnknownCharges

Descriptor decodificado

FDH*FRESH DIRECT

Grocery Delivery

By · Última actualización

10/24 FDH*FRESH DIRECT $145.30

Resumen del cargo

This charge is from FreshDirect, a popular online grocery delivery service operating primarily in the Northeastern United States.

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What is FreshDirect?

FreshDirect delivers fresh produce, meat, dairy, and grocery staples directly to homes and offices. They are well known in the New York metropolitan area and surrounding regions.

The descriptor 'FDH*FRESH DIRECT' or 'FRESH DIRECT WINES' appears when you place a grocery or alcohol order through their website or app.

Why was I charged?

  • A recent online grocery order delivered to your home.
  • An annual or semi-annual charge for DeliveryPass, their unlimited delivery subscription service.
  • A pending authorization hold placed when you finalize your cart, which will settle to the exact amount once groceries are weighed and packed.

How to handle a FreshDirect charge

  1. Match the amount to your invoice Log into your FreshDirect account and check your recent orders. The final charge might differ slightly from your initial cart total due to weighted items like produce or meat.
  2. Check for DeliveryPass renewals If you see a recurring flat charge (e.g., $79 or $129), it is likely your DeliveryPass subscription renewing automatically.
  3. Contact customer service If you don't use FreshDirect and see this charge, contact their support at 866-283-7374 to report potential fraud.

As práticas de cobrança podem variar. Confirme sempre no extrato antes de contestar.

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