UnknownCharges

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ENVATO* ELEMENTS SUB

Verified charge

By · Última actualización

08/01 ENVATO* ELEMENTS SUB $33.00

Resumen del cargo

A charge from ENVATO* ELEMENTS SUB corresponds to unlimited creative asset downloads, stock video, graphics, or audio subscriptions from Envato Pty Ltd / Shutterstock.

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Por qué aparece con este nombre

Envato Elements provides unlimited downloads of stock video footage, graphic templates, WordPress themes, music tracks, and photos.

Descriptors include ENVATO* ELEMENTS SUB, ENVATO PTY LTD, or ENVATOMARKET. Charges reflect monthly ($33/month) or annual subscriptions ($198/year).

Don’t recognize it? Common scenarios

  • A video editor or web designer subscribed to Envato Elements for project assets.
  • An annual unlimited creative asset subscription auto-renewed.
  • A team subscription was created for multiple creative seats.

How to locate the invoice and cancel

  1. Sign in to Envato Elements Go to elements.envato.com and log in with your Envato account.
  2. Review My Account Click on your profile avatar > My Account to inspect subscription status and invoices.
  3. Cancel Subscription Click Cancel Subscription on your active plan to stop recurring credit card billing.

Frequently Asked Questions

Can I use downloaded assets after canceling Envato Elements?

Yes, items downloaded and registered to specific projects while your subscription was active remain licensed indefinitely.

How do I turn off auto-renewal on Envato?

You can cancel your subscription in My Account anytime before your renewal date.

Dispute Rights & Fraud Prevention

If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.

Review your recent statements carefully and notify your financial institution within 60 days of the statement date.

What should I do if I do not recognize this charge?

First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.

How long does a billing dispute take to resolve?

Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.

As práticas de cobrança podem variar. Confirme sempre no extrato antes de contestar.

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