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Descriptor decodificado

CURIOSITYSTREAM*

Documentary streaming subscription

By · Última actualización

08/15 CURIOSITYSTREAM* $4.99

Resumen del cargo

A statement descriptor labeled CURIOSITYSTREAM* represents an automatic monthly ($4.99) or annual ($39.99 to $69.99) subscription renewal for non-fiction documentaries, science programming, and educational video streaming from CuriosityStream Inc.

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Understanding your CuriosityStream charge

CuriosityStream is a dedicated on-demand subscription video platform founded by Discovery Channel creator John Hendricks, featuring original science, history, nature, and technology documentaries.

When users enroll directly through the web, via smart TV applications (Roku, Amazon Fire TV, Apple TV), or promotional bundles, membership plans automatically renew on a recurring monthly or annual schedule until cancelled.

Billing entries appear on credit card and bank statements as CURIOSITYSTREAM*, CURIOSITYSTREAM.COM, CURIOSITY MEDIA, or CURIOSITY STREAM.

  • Recurring monthly subscription renewal ($4.99/month for standard HD plan).
  • Annual membership automatic renewal ($39.99/year for standard plan or $69.99/year for 4K Smart Bundle).
  • Promotional discounted trial converting into full-price recurring subscription.
  • Add-on channel subscription billed through third-party platforms.
  1. Log in to your CuriosityStream account Visit curiositystream.com/account on a web browser to inspect your active subscription plan, billing history, and upcoming renewal date.
  2. Check third-party app subscriptions If you signed up through Apple App Store, Google Play, Amazon Prime Video Channels, or Roku, manage your subscription inside the respective device settings.
  3. Cancel recurring billing online Under Your Account → Plan Details, click 'Cancel Plan' and confirm. Your access will remain active until the end of the paid billing period.
  4. Request a refund for accidental annual renewals Contact CuriosityStream customer support within 14 days of an annual renewal charge to request an administrative refund.

How do I cancel a CuriosityStream subscription?

Sign in at curiositystream.com, review to Your Account → Plan Details, and select Cancel Plan. If subscribed via Roku, Apple, or Amazon, cancel within that platform's subscription management dashboard.

Does CuriosityStream offer refunds for annual charges?

CuriosityStream evaluates refund requests for annual plan renewals on a case-by-case basis when cardholders contact support within 14 calendar days of the charge posting.

Why am I being billed if I only signed up for a trial?

Introductory promotional trials automatically convert into recurring paid monthly or annual subscriptions unless explicitly cancelled prior to the trial expiration timestamp.

As práticas de cobrança podem variar. Confirme sempre no extrato antes de contestar.

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