Resumen del cargo
A COPY.AI* PRO charge is an automated marketing copy, workflow automation, and content generation subscription from Copy.ai, Inc.
Por qué aparece con este nombre
Copy.ai provides automated AI workflows for sales, copywriting, and marketing teams. Statements read COPY.AI* PRO, COPY AI INC, or COPY.AI.
The Pro plan costs $49 per month (or $36/mo billed annually at $432/year) and includes unlimited words in chat, 5 user seats, and workflow credits.
Don’t recognize it? You might still
- A free trial converted to a paid monthly or annual Pro subscription.
- An annual marketing team subscription renewed automatically.
- A marketing consultant or copywriter used a company card to generate ad copy.
Qué hacer paso a paso
- Log in to Copy.ai Open app.copy.ai and sign in with your email or Google credentials.
- Open Billing Settings Go to Workspace Settings > Billing to review plan details and active payment cards.
- Cancel Subscription Click Cancel Subscription in the Stripe portal to revert to the Free tier.
Preguntas frecuentes
Can I get a refund on an annual Copy.ai subscription?
Copy.ai offers a 10-day refund window on annual subscriptions upon contacting [email protected].
Can I still use Copy.ai for free after canceling?
Yes. The Free plan includes 2,000 words per month in chat and standard marketing templates.
Dispute Rights & Fraud Prevention
If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.
Review your recent statements carefully and notify your financial institution within 60 days of the statement date.
What should I do if I do not recognize this charge?
First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does a billing dispute take to resolve?
Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.
As práticas de cobrança podem variar. Confirme sempre no extrato antes de contestar.
Fuentes verificadas
- Copy.ai Billing and Account Collection https://help.copy.ai
- FTC: Disputing Credit Card Charges https://consumer.ftc.gov