Resumen del cargo
This is a charge for a food order placed at a Chick-fil-A restaurant or via their app.
What is the Chick-fil-A charge?
A charge from Chick-fil-A will typically appear on your bank statement as 'CHICK-FIL-A' followed by a specific location number, or as 'TRUETT'S CHICK-FIL-A'.
Any in-person, drive-thru, catering, or mobile app order will appear under the restaurant's name.
Temporary Authorization Holds
If you see a pending charge that seems unusual, it may be a temporary 'authorization hold'. Chick-fil-A uses these to verify your account has sufficient funds for mobile orders.
These holds are usually released within 3-5 business days, depending on your bank's policy.
- Step 1 Open the Chick-fil-A app or sign into your account on their website to review your transaction history for the last year.
- Step 2 Ensure no one else in your household has used a saved payment method on your Chick-fil-A account.
Is this text message about a Chick-fil-A refund a scam?
Yes, be cautious of phishing emails or texts claiming to offer refunds for unauthorized charges, as these are often scams attempting to steal your personal information.
Dispute Rights & Fraud Prevention
If you suspect this charge is fraudulent or billing in error, you have strict federal rights protecting your account.
Always review your statement carefully and take action within 60 days.
What should I do if I don't recognize this charge?
First, check with family members or anyone authorized on your account. If the charge remains unrecognized, contact your bank immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does it take for a disputed charge to be removed?
Once you file a dispute, your bank must acknowledge it within 30 days and resolve it within two billing cycles (not exceeding 90 days). During this time, the disputed amount is usually placed on a provisional hold, meaning you do not have to pay it.
As práticas de cobrança podem variar. Confirme sempre no extrato antes de contestar.
Fuentes verificadas
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
- FTC: Fair Credit Billing Act https://consumer.ftc.gov