Resumen del cargo
This charge is from Cengage Learning, a major educational publisher. It is for a digital textbook, MindTap courseware, or a Cengage Unlimited subscription purchased for college coursework.
What is Cengage Unlimited?
Instead of buying individual access codes for every class, many students purchase 'Cengage Unlimited.' This is a subscription that provides access to Cengage's entire library of digital textbooks and online homework platforms for a flat fee per semester or year.
If you see a recurring charge every four to twelve months, the student in your household likely forgot to cancel the auto-renewing Cengage Unlimited subscription after their term ended.
Why did Cengage charge me after the semester ended?
If you enrolled in a recurring Cengage Unlimited plan, it will auto-renew. You must manually cancel the renewal in your Cengage student dashboard before the billing date.
Can I get a refund if I bought the wrong book?
Yes, Cengage offers a 14-day refund window for digital purchases and Cengage Unlimited subscriptions, as long as you have not exceeded a certain amount of usage.
Canais e passos para cancelar
To prevent future charges for Cengage Unlimited, you must turn off the auto-renewal feature in the student account.
Canceling auto-renew will allow you to continue using the platform until the end of your current paid term, but you will not be billed again.
- Log In Sign in to your account at cengage.com.
- My Subscriptions Click on your name in the top right and select 'My Subscriptions'.
- Turn Off Auto-Renew Toggle off the auto-renewal setting and confirm your choice.
As práticas de cobrança podem variar. Confirme sempre no extrato antes de contestar.
Fuentes verificadas
- Cengage Unlimited Auto-Renewal https://cengage.force.com
- Cengage Refund Policy https://cengage.force.com/help-center?ref=unknowncharges