UnknownCharges

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BOINGO* WIRELESS AIRPORT

Verified charge

By · Última actualización

08/01 BOINGO* WIRELESS AIRPORT $14.95

Resumen del cargo

A charge for BOINGO* WIRELESS AIRPORT represents an airport Wi-Fi pass, military base internet, or monthly hotspot subscription from Boingo Wireless, Inc.

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Por qué aparece con este nombre

Boingo Wireless operates commercial Wi-Fi networks in airports, transit hubs, military barracks, and public venues worldwide. Purchases are billed directly by Boingo.

The charge typically appears on credit card statements as BOINGO* WIRELESS AIRPORT, BOINGO WIRELESS PASS, or BOINGO MONTHLY PLAN.

Common reasons for this charge

  • You purchased high-speed Wi-Fi while waiting at an airport terminal or transit station.
  • A recurring Boingo Unlimited or Military barracks internet subscription renewed automatically.
  • An introductory promotional trial transitioned into a recurring monthly plan.

How to locate the invoice and cancel

  1. Log in to Boingo.com Go to boingo.com and sign in to your My Account dashboard.
  2. Review plan details review to Account Settings > My Plan to review active subscriptions and renewal dates.
  3. Cancel recurring subscription Select Cancel Subscription or contact Boingo Customer Support at 1-800-880-4117.

Frequently Asked Questions

Why does Boingo charge me every month after airport Wi-Fi?

Some airport Wi-Fi plans enroll users in a recurring monthly subscription if the recurring plan option was selected at sign-up instead of a single day pass.

Can I get a refund for an unused Boingo plan?

Boingo customer service can provide courtesy refunds for recurring renewals if requested promptly after the charge occurs.

Dispute Rights & Fraud Prevention

If you did not sign up for Boingo Wireless services, verify whether a family member connected to airport or military base Wi-Fi.

If unauthorized activity is confirmed, contact Boingo support to cancel the account and dispute the charge with your bank within 60 days.

How do I contact Boingo Customer Support?

Call 1-800-880-4117 or submit an inquiry through support.boingo.com.

What should I do if I cannot log in to cancel?

Contact Boingo support by phone with your payment card digits to locate and cancel the associated account.

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