Resumen del cargo
A transaction for BEST BUY* TOTALTECH represents an annual My Best Buy Total ($179.99/yr) or Geek Squad technical support and product protection membership from Best Buy Co., Inc.
Por qué aparece con este nombre
My Best Buy Total (formerly Totaltech) is an annual membership offering product protection plans (including AppleCare+), 24/7 Geek Squad tech support, and free 2-day shipping.
Descriptors include BEST BUY* TOTALTECH, BESTBUY* TOTAL, or BESTBUY.COM/TOTAL, auto-renewing annually at $179.99 per year.
Common reasons for this charge
- An annual My Best Buy Total membership renewal auto-charged to your stored credit card.
- An ongoing monthly Geek Squad Protection plan on a computer or television.
- A legacy Totaltech membership auto-renewing under the updated My Best Buy Total program.
How to locate the invoice and cancel
- Sign in to BestBuy.com Go to bestbuy.com and log in to your account.
- review to Memberships Click on Account > Plans & Subscriptions to view active memberships and covered items.
- Cancel Auto-Renewal Select Manage Membership and choose Cancel Membership or call 1-888-237-8289.
Frequently Asked Questions
What happens to my device warranties if I cancel My Best Buy Total?
Product protection plans (including bundled AppleCare+) active under My Best Buy Total terminate when the annual membership is canceled.
Can I receive a refund for an auto-renewed Best Buy membership?
Best Buy provides a full refund within 30 days of annual renewal if you contact customer service and have not used membership benefits.
Dispute Rights & Fraud Prevention
If you did not authorize an annual Best Buy membership renewal, contact Best Buy customer care immediately to request cancellation.
Dispute unauthorized charges with your credit card issuer within 60 days under the Fair Credit Billing Act.
How do I contact Best Buy customer care?
Call 1-888-237-8289 or visit bestbuy.com/services.
How long does a dispute investigation take?
Card issuers must complete their formal billing inquiry within two billing cycles (up to 90 days).
As práticas de cobrança podem variar. Confirme sempre no extrato antes de contestar.
Fuentes verificadas
- My Best Buy Total Terms & Conditions https://www.bestbuy.com
- FTC: Auto-Renewal Membership Guidelines https://consumer.ftc.gov