Resumen del cargo
An AVG* TECHNOLOGIES charge is an annual antivirus, performance tuneup, or privacy subscription renewal from AVG Technologies (Gen Digital).
Por qué aparece con este nombre
AVG Technologies provides AVG Internet Security, AVG TuneUp, and AVG Secure VPN. Statements read AVG* TECHNOLOGIES, AVG E-COMMERCE, or AVG.COM.
Annual subscriptions renew at $46.99 to $69.99/year for multi-device computer and smartphone protection.
Don’t recognize it? You might still
- An annual AVG Internet Security license renewed automatically.
- An introductory discount ended after 12 months.
- AVG TuneUp was installed to clean up an older Windows PC.
Qué hacer paso a paso
- Sign in to AVG Account Open myaccount.avg.com and log in with your account email.
- Access My Subscriptions review to My Subscriptions to review active products and renewal details.
- Cancel Auto-Renewal Click Unsubscribe under the product card to stop recurring credit card billing.
Preguntas frecuentes
What is AVG's refund policy on annual renewals?
AVG offers a 30-day money-back guarantee for subscriptions and annual renewals upon contacting AVG support.
Is AVG AntiVirus Free still available?
Yes. AVG AntiVirus Free remains free to use for basic virus and spyware protection.
Dispute Rights & Fraud Prevention
If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.
Review your recent statements carefully and notify your financial institution within 60 days of the statement date.
What should I do if I do not recognize this charge?
First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does a billing dispute take to resolve?
Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.
As práticas de cobrança podem variar. Confirme sempre no extrato antes de contestar.
Fuentes verificadas
- AVG Billing & Subscriptions FAQ https://support.avg.com
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov