Resumen del cargo
This is a legitimate charge from AutoZone.
What is the AutoZone charge?
A charge from AutoZone on your bank or credit card statement indicates a transaction made at an AutoZone store or on their website.
These charges often appear with store numbers, such as 'AUTOZONE #0672', 'AUTOZONE 4404', or simply 'AUTOZONE' followed by a location.
Core Charges and Commercial Accounts
If you recently purchased a battery, alternator, or starter, you may have paid a 'core charge'. This is a refundable deposit that you get back once you return the old part to the store.
If you have a commercial account, the charge may reflect a bill payment or commercial purchase.
- Step 1 Verify if anyone else with access to your card or bank account made a purchase at an AutoZone location.
- Step 2 Contact AutoZone customer support at 1-800-288-6966. They can help you look up transaction details using your card information or a receipt.
What if the charge is unexpected?
If you suspect unauthorized use of your card, contact your bank immediately to dispute the charge.
Dispute Rights & Fraud Prevention
If you suspect this charge is fraudulent or billing in error, you have strict federal rights protecting your account.
Always review your statement carefully and take action within 60 days.
What should I do if I don't recognize this charge?
First, check with family members or anyone authorized on your account. If the charge remains unrecognized, contact your bank immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does it take for a disputed charge to be removed?
Once you file a dispute, your bank must acknowledge it within 30 days and resolve it within two billing cycles (not exceeding 90 days). During this time, the disputed amount is usually placed on a provisional hold, meaning you do not have to pay it.
As práticas de cobrança podem variar. Confirme sempre no extrato antes de contestar.
Fuentes verificadas
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
- FTC: Fair Credit Billing Act https://consumer.ftc.gov