Kurzantwort
This is a legitimate charge from Trello.
What is the Trello charge?
A charge for 'TRELLO' is a subscription fee for the popular visual project management and collaboration software.
Because Trello is owned by Atlassian, this charge frequently appears on bank statements as 'ATLASSIAN'.
Workspace Seats and Power-Ups
Trello charges are based on the number of members (seats) in your Workspace. If you add users to a premium board, your bill increases.
Additionally, some third-party 'Power-Ups' (software integrations) have their own independent subscription fees billed through the platform.
- Step 1 Log into your Trello/Atlassian account and check your Workspace Billing settings to view your active plan and invoices.
- Step 2 To stop charges, you must downgrade your Workspace to the free tier in the billing settings; simply deleting a board does not cancel the subscription.
What if I have never used Trello?
If you don't use Trello and no one at your company authorized the software, contact your bank immediately to report the transaction as fraud.
Dispute Rights & Fraud Prevention
If you suspect this charge is fraudulent or billing in error, you have strict federal rights protecting your account.
Always review your statement carefully and take action within 60 days.
What should I do if I don't recognize this charge?
First, check with family members or anyone authorized on your account. If the charge remains unrecognized, contact your bank immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does it take for a disputed charge to be removed?
Once you file a dispute, your bank must acknowledge it within 30 days and resolve it within two billing cycles (not exceeding 90 days). During this time, the disputed amount is usually placed on a provisional hold, meaning you do not have to pay it.
Unabhängige Referenz — keine Verbindung zu Trello. Buchungstexte variieren je nach Bank.
Verifizierte Quellen
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
- FTC: Fair Credit Billing Act https://consumer.ftc.gov