Kurzantwort
A charge from REDIS* CLOUD is a monthly managed in-memory database and caching subscription from Redis Labs, Inc.
Warum dieser Text erscheint
Redis Cloud provides hosted Redis Enterprise caching, vector search, and in-memory key-value databases. Statement descriptors include REDIS* CLOUD, REDIS LABS INC, or REDIS.COM.
Billing is based on configured memory size, replication high-availability settings, and network throughput across cloud regions.
Don’t recognize it? Common scenarios
- An application caching layer or real-time leaderboard was deployed on Redis Cloud.
- A free 30MB trial was upgraded to a paid fixed or flexible subscription plan.
- Active database memory growth triggered higher tiered monthly allocations.
How to locate the invoice and cancel
- Log in to Redis Cloud Console Visit app.redislabs.com and sign in to your administrator account.
- Check Billing and Invoices Select Billing & Payment from the account menu to view monthly charges.
- Delete or Downgrade Subscription review to Subscriptions and delete active databases to stop recurring charges.
Frequently Asked Questions
What is the difference between Redis Cloud fixed and flexible plans?
Fixed plans offer predictable monthly costs for set memory sizes, while Flexible plans scale dynamically with throughput and data size.
How do I avoid recurring charges on an empty Redis database?
You must delete the database subscription entirely in the console; empty provisioned databases still reserve RAM.
Dispute Rights & Fraud Prevention
If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.
Review your recent statements carefully and notify your financial institution within 60 days of the statement date.
What should I do if I do not recognize this charge?
First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does a billing dispute take to resolve?
Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.
Unabhängige Referenz — keine Verbindung zu Redis Labs, Inc.. Buchungstexte variieren je nach Bank.
Verifizierte Quellen
- Redis Cloud Billing Documentation https://docs.redis.com
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov