UnknownCharges

Buchungstext entschlüsselt

GOGO* INFLIGHT INTERNET

Verified charge

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08/01 GOGO* INFLIGHT INTERNET $10.00

Kurzantwort

A charge for GOGO* INFLIGHT INTERNET represents in-flight Wi-Fi connectivity or a monthly airline internet subscription from Gogo Inc. / Intelsat.

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Warum dieser Text erscheint

Gogo (commercial aviation business acquired by Intelsat) operates in-flight internet services across various domestic and international commercial airlines.

Statement lines appear as GOGO* INFLIGHT INTERNET, GOGO AIR INFLIGHT, or GOGO AIRPASS.

Common reasons for this charge

  • You purchased a flight session or hour pass while connected to aircraft Wi-Fi.
  • A monthly Gogo Inflight Internet subscription renewed automatically.
  • A family member used your card to access internet during a recent flight.

How to locate the invoice and cancel

  1. Log in to your Gogo account Go to gogoair.com and sign in to manage your active passes and subscriptions.
  2. Inspect subscription status review to My Account > Manage Subscriptions to review monthly auto-renewals.
  3. Cancel recurring pass Click Cancel Subscription or contact Gogo Customer Care at 1-877-350-0038.

Frequently Asked Questions

Why is Gogo charging me every month?

If you signed up for a monthly Gogo Airline Plan or Unlimited Pass, it automatically renews monthly until cancelled in your account settings.

Can I get a refund if the in-flight Wi-Fi was down?

Yes. Gogo provides refunds for flight sessions that experienced outages when reported through their customer care portal.

Dispute Rights & Fraud Prevention

If you did not fly or sign up for Gogo services, verify whether a family member initiated a subscription pass.

For unauthorized charges, contact Gogo support immediately and dispute the transaction with your credit card provider within 60 days.

How do I reach Gogo customer care?

Call 1-877-350-0038 or initiate live chat at gogoair.com/support for account assistance.

How do I cancel an auto-renewing Gogo pass?

Turn off auto-renewal in your Gogo account profile or request cancellation via customer care before your billing renewal date.

Unabhängige Referenz — keine Verbindung zu Gogo Inc. / Intelsat. Buchungstexte variieren je nach Bank.

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