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ELECTRIFY AMERICA* EV

Verified charge

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08/01 ELECTRIFY AMERICA* EV $20.00

Kurzantwort

A charge for ELECTRIFY AMERICA* EV represents an electric vehicle DC fast charging session, wallet reload, or Pass+ monthly subscription from Electrify America LLC.

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Warum dieser Text erscheint

Electrify America operates high-power ultra-fast DC charging stations along highway corridors and urban retail centers across the United States.

Statement lines appear as ELECTRIFY AMERICA* EV, ELECTRIFY AMERICA RELOAD, or EA*CHARGING NETWORK.

Common reasons for this charge

  • You charged an electric vehicle at an Electrify America DC fast charging dispenser.
  • An automatic $20 account wallet replenishment was triggered when your in-app balance dropped below $5.
  • A monthly Electrify America Pass+ subscription ($4-$7/mo for discounted rates) renewed.

How to locate the invoice and cancel

  1. Open the Electrify America App Log in to the Electrify America app and tap Account > Charging History.
  2. Review itemized charging receipt Inspect kilowatt-hours delivered, station ID, charging duration, and Pass+ discounts.
  3. Contact Electrify America Support Call 24/7 customer support at 1-833-632-2778 or email [email protected].

Frequently Asked Questions

Why did Electrify America charge my card $20 when I only charged $8?

Electrify America defaults to an auto-reload wallet model: whenever your wallet balance falls below $5, your card is billed $20 to replenish it.

How do I cancel my Electrify America Pass+ subscription?

Open the app, go to Account > Membership Plan, and switch from Pass+ to the free Pass tier before your next billing date.

Dispute Rights & Fraud Prevention

If you do not drive an EV, check whether someone in your household linked your card to their charging account.

If a charging dispenser failed to deliver power while charging fees, contact customer support for an immediate credit.

How do I get a refund for an unused wallet balance?

Call Electrify America customer care at 1-833-632-2778 to close your account and refund remaining wallet funds to your original card.

What should I do if unauthorized charges occur?

Contact your financial institution to dispute fraudulent transactions under federal consumer protection laws.

Unabhängige Referenz — keine Verbindung zu Electrify America LLC. Buchungstexte variieren je nach Bank.

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