UnknownCharges

Buchungstext entschlüsselt

TWILIO* API

Verified charge

By · Zuletzt aktualisiert

08/05 TWILIO* API $20.00

Kurzantwort

A TWILIO* API charge is a cloud communications, SMS delivery, voice calling, or virtual phone number fee from Twilio Inc.

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Warum dieser Text erscheint

Twilio provides developer APIs for sending SMS verification codes, phone calls, WhatsApp messages, and marketing texts. Statements read TWILIO* API, TWILIO INC, or TWILIO.COM.

Charges represent automatic account balance recharges ($20.00 to $100.00+) or monthly phone number rental fees ($1.15 to $2.15/month per number).

Don’t recognize it? You might still

  • An automated balance reload triggered when prepaid funds dropped below the minimum balance threshold.
  • A developer integrated two-factor SMS authentication into a company application.
  • Monthly phone number leases remained active on an unused developer project.

Empfohlene Schritte

  1. Sign in to Twilio Console Open console.twilio.com and log in with your administrative account.
  2. Check Billing & Invoices Go to Billing > Overview to inspect SMS/Voice usage logs, active phone numbers, and past statements.
  3. Release Numbers & Disable Auto-Recharge review to Phone Numbers > Active Numbers to release unused numbers, and turn off Auto-Recharge in Billing Settings.

Häufige Fragen

Why did Twilio charge my card an even amount like $20?

Twilio accounts utilize an auto-recharge trigger that automatically charges a preset amount (default $20) whenever your prepaid balance falls below $10.

How can I request a refund for remaining Twilio balance?

Submit a support ticket through the Twilio Help Center to request a refund of unused deposited account balances upon project closure.

Dispute Rights & Fraud Prevention

If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.

Review your recent statements carefully and notify your financial institution within 60 days of the statement date.

What should I do if I do not recognize this charge?

First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.

How long does a billing dispute take to resolve?

Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.

Unabhängige Referenz — keine Verbindung zu Twilio Inc.. Buchungstexte variieren je nach Bank.

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