Kurzantwort
A charge from SCALE.AI* DATA PLATFORM corresponds to AI training data annotation, RLHF evaluation, or enterprise model fine-tuning from Scale AI, Inc.
Warum dieser Text erscheint
Scale AI provides data labeling, reinforcement learning from human feedback (RLHF), and synthetic data generation for autonomous vehicles, generative AI, and computer vision models.
The descriptor typically reads SCALE.AI* DATA PLATFORM, SCALE AI INC, or SCALE LABS SAN FRANCISCO. Invoices bill based on completed task annotations, dataset validation batches, or enterprise contract terms.
Don’t recognize it? Common scenarios
- An AI development team submitted a dataset batch for human annotation or model evaluation.
- An ongoing platform contract or recurring API annotation batch processed on the company card.
- A pilot project for GenAI model benchmarking converted to a paid billing cycle.
How to locate the invoice and cancel
- Log in to Scale AI Dashboard Open dashboard.scale.com and sign in with your enterprise credentials.
- Check Project Billing & Invoices review to Organization Settings > Billing to review task submission volumes and download PDF invoices.
- Pause Tasks or Contact Account Team Pause active annotation pipelines and contact [email protected] to adjust contract terms.
Frequently Asked Questions
How does Scale AI bill for data labeling tasks?
Scale AI bills per completed annotation task based on task complexity, bounding boxes, segmentation masks, or expert evaluation hours.
Are Scale AI annotation charges refundable?
Completed data labeling tasks and enterprise contract fees are non-refundable. Pausing active batches stops future charges.
Dispute Rights & Fraud Prevention
If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.
Review your recent statements carefully and notify your financial institution within 60 days of the statement date.
What should I do if I do not recognize this charge?
First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does a billing dispute take to resolve?
Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.
Unabhängige Referenz — keine Verbindung zu Scale AI, Inc.. Buchungstexte variieren je nach Bank.
Verifizierte Quellen
- Scale AI Platform Overview & Solutions https://scale.com
- CFPB: Disputing Unrecognized Charges https://www.consumerfinance.gov