Kurzantwort
A charge from RENDER* PERSISTENT DISK represents persistent SSD block storage, managed PostgreSQL/Redis databases, or compute instances from Render Services, Inc.
Warum dieser Text erscheint
Render provides unified cloud hosting for web services, background workers, and managed databases with zero DevOps overhead.
The descriptor typically reads RENDER* PERSISTENT DISK, RENDER SERVICES, or RENDER.COM. Disks bill at $0.25/GB/month alongside base instance plan rates (such as Individual at $19/mo or Starter at $7/mo).
Don’t recognize it? Common scenarios
- A persistent disk volume was attached to a web service or managed PostgreSQL database.
- An ongoing monthly compute instance or team seat subscription renewed automatically.
- Outbound bandwidth exceeded monthly free-tier data transfer limits.
How to locate the invoice and cancel
- Log in to Render Dashboard Open dashboard.render.com and sign in with your GitHub, GitLab, or email account.
- Review Account Billing & Invoices review to Account Settings > Billing to view active services, disks, and download past invoices.
- Delete Unneeded Disks & Services Open the target service, go to Disks, and delete attached storage or suspend the service.
Frequently Asked Questions
Why was I billed for a suspended Render service?
Suspended services that retain attached persistent SSD disks continue to incur monthly disk retention storage fees until deleted.
Are Render cloud charges refundable?
Render charges are non-refundable once billed. Deleting disks and services halts future charges immediately.
Dispute Rights & Fraud Prevention
If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.
Review your recent statements carefully and notify your financial institution within 60 days of the statement date.
What should I do if I do not recognize this charge?
First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does a billing dispute take to resolve?
Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.
Unabhängige Referenz — keine Verbindung zu Render Services, Inc.. Buchungstexte variieren je nach Bank.
Verifizierte Quellen
- Render Pricing & Disk Storage Documentation https://render.com
- CFPB: Disputing Unrecognized Charges https://www.consumerfinance.gov