UnknownCharges

Buchungstext entschlüsselt

RELAY* BUSINESS BANK

Verified charge

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08/01 RELAY* BUSINESS BANK $30.00

Kurzantwort

A charge from RELAY* BUSINESS BANK represents a monthly Relay Pro subscription fee ($30/mo), outgoing wire fee, or debit card transaction via Relay Financial Technologies Inc. (Thread Bank).

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Warum dieser Text erscheint

Relay provides multi-account business banking, team debit cards, and accounts payable for small businesses and bookkeepers.

Descriptors include RELAY* BUSINESS BANK, RELAY PRO SUB, or RELAYFI.COM, billing $30 per month for Relay Pro or individual wire fees.

Common reasons for this charge

  • A monthly $30 Relay Pro subscription fee for automated AP approval workflows and same-day ACH.
  • An outgoing wire transfer fee ($5 domestic, $10 international).
  • A purchase made using a Relay Visa debit card.

How to locate the invoice and cancel

  1. Sign in to Relay Go to app.relayfi.com and log in to your account.
  2. Open Settings review to Settings > Plan & Billing.
  3. Downgrade to Standard Click Downgrade to Relay Standard to eliminate the $30 monthly fee.

Frequently Asked Questions

Is Relay's basic banking plan free?

Yes, Relay Standard has $0 monthly maintenance fees and no minimum balances. Only Relay Pro carries the $30 monthly subscription charge.

Which bank holds Relay customer deposits?

Banking services are provided by Thread Bank, Member FDIC.

Dispute Rights & Fraud Prevention

If you did not authorize a Relay fee or debit card transaction, contact Relay support and your bank.

Dispute unauthorized banking debits within 60 days under federal banking regulations.

How do I report an unexpected Relay charge?

Contact Relay member support at [email protected] or call 1-888-205-9304.

How long does a dispute investigation take?

Banking institutions typically complete electronic debit dispute investigations within 10 to 45 business days.

Unabhängige Referenz — keine Verbindung zu Relay Financial Technologies Inc. / Thread Bank. Buchungstexte variieren je nach Bank.

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