Kurzantwort
A charge from MAILGUN* SINCH CLOUD represents transactional email APIs, email verification, inbound email parsing, or deliverability tools from Sinch US Inc. / Mailgun.
Warum dieser Text erscheint
Mailgun (part of Sinch) provides cloud email APIs for software developers to send, receive, and track transactional emails with advanced deliverability analytics.
The descriptor typically displays as MAILGUN* SINCH CLOUD, MAILGUN TECHNOLOGIES, or SINCH MAILGUN. Plans (Foundation starting at $35/mo for 50,000 emails, Scale at $90/mo, or Custom) bill monthly or annually.
Don’t recognize it? Common scenarios
- An ongoing monthly or annual Foundation plan renewed automatically on the credit card.
- Outbound email volume exceeded plan quotas, triggering per-thousand email overage fees.
- Email list verification services or dedicated IPs were billed.
How to locate the invoice and cancel
- Log in to Mailgun Control Panel Open app.mailgun.com and sign in with your account credentials.
- Review Plan & Invoices review to Settings > Plan & Billing to view email usage and download tax invoices.
- Downgrade or Close Account Select Change Plan or delete sending domains to stop monthly recurring charges.
Frequently Asked Questions
Why does the charge say Sinch?
Sinch acquired Mailgun in 2021 and processes billing under Sinch US Inc.
Can I receive a refund from Mailgun?
Mailgun subscriptions and overage charges are non-refundable once billed.
Dispute Rights & Fraud Prevention
If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.
Review your recent statements carefully and notify your financial institution within 60 days of the statement date.
What should I do if I do not recognize this charge?
First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does a billing dispute take to resolve?
Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.
Unabhängige Referenz — keine Verbindung zu Sinch US Inc.. Buchungstexte variieren je nach Bank.
Verifizierte Quellen
- Mailgun Pricing & Email Plans https://www.mailgun.com
- CFPB: Disputing Unrecognized Charges https://www.consumerfinance.gov